Community Health Navigators 

Family Care Program

Our Family Care Program aims to empower immigrants and refugees in Franklin County by giving them a voice, providing them with the tools and information to combat violence, and supporting healthy, productive families. Our mission is to raise awareness, educate, empower, and provide the needed resources when domestic violence, sexual assault, human trafficking or stalking occurs. Our professional and culturally sensitive staff keep all information confidential.

​​Family Care Programming includes:

- Advocacy and Case Management

- Confidential Free Translation Services

​- Educational Presentations

-Community Health Navigator

Educational Presentations

Confidential FRee Interpretation Services

The ETSS Family Care Program is committed to providing the community with tools and information needed to recognize and combat domestic violence, sexual  assault and human trafficking. We share this information through educational presentations tailored to fit the audience. Our staff is well trained and experienced in working with individuals from a variety of backgrounds. 

Please contact Amy Harcar, Family Care Program Manager, at (614)-252-5362.  These services are free of charge.

Our professional and culturally-sensitive staff is available Monday-Friday and information provided is highly confidential.

Confidential Free Interpretation Services (for victims of domestic violence, sexual assault, stalking and human trafficking)

Somali/Swahili: 614-949-3007
Amharic: 614-949-0162
Harari: 614-949-0164 

In addition to these languages we are able to use phone interpreter with access to over 200 langages.

To request additional languages please call the Family Care Manager, 614-949-2916

The ETSS Family Care Program provides advocates for victims of domestic violence, sexual assault and human trafficking to work. An ETSS Family Care Advocate will listen to your story and help to assist you in your next steps. Your advocate can help develop a safety plan, be with you during legal proceedings, or simply offer guidance. Our goal is for you and your family to be safe.

If you are in immediate danger please call 911.

Advocacy and Case Management

The Community Health Navigators program is a unique partnership with Columbus Public Health. Individuals from the community receive training and information about the health resources in the community. After a few months of training, observation and field work Navigators return to their community to make presentations, refer individuals to resources and offer training.   

​Domestic violence can happen in ANY community at ANY time.

What are some forms of Domestic Violence?
• Abuse: physical, mental, emotional, verbal
• Violence: hitting, kicking, choking, forced sex (rape)
• Isolation: keeping you from friends/family, needing permission to use the phone or leave home
• Intimidation: stalking (harassment), selling your jewelry, taking your immigration documents
• Economic: taking your paycheck or refusing to allow you access to work or education
• Using your children: saying you are a bad parent, threatening to take your children away
• Trafficking: Threat or use of force, coercion, abduction, fraud, deception, abuse of power or vulnerability, or giving payments or benefits to a person in control of the victim

For more information, please visit  The Office for Victims of Crime. ​